Product Care & Use | Crestiva

At Crestiva, we take pride in offering high-quality porcelain and ceramic dinnerware designed for everyday use. To help you enjoy your bowls for years to come, please review our care and use guidelines below.

1. General Use

• All Crestiva dinnerware is lead-free, non-toxic, and food-safe.

• Designed for daily use, suitable for both casual dining and special occasions.

• Smooth glazed finish prevents staining and makes cleaning easier.

2. Microwave, Oven & Freezer Safe

• Our products are safe for use in the microwave, oven, and freezer unless otherwise noted on the product page.

• Avoid sudden temperature changes (e.g., moving directly from freezer to oven) to prevent thermal shock and cracks.

3. Dishwasher Safe

• All Crestiva bowls are dishwasher safe.

• For best results, place bowls securely to prevent chipping during wash cycles.

• Handwashing with mild detergent is recommended for longer-lasting shine.

4. Stacking & Storage

• Bowls are designed to be stackable for space-saving storage.

• To avoid scratches, stack carefully or place a soft cloth/paper between items when storing.

5. Handling & Safety

• Do not expose bowls to open flame or stovetop cooking.

• Avoid dropping or hitting against hard surfaces, as porcelain and ceramic may chip or break.

6. Warranty & Defects

• If your product arrives damaged or defective, please contact us within 7 days of delivery for a replacement or refund (see our Return & Refund Policy).

7. Contact for Product Support

For questions about product care, warranty, or safe use, please reach out to us:

Crestiva

Email: support@crestiva.shop

Phone: +1 (636) 338-1691

Address: 1213 SW 11th Ave, Amarillo, TX 79101, USA